The monitor is down in the following regions: us-east and us-west
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
We are providing an update on the disruption affecting the Middle East (UAE) (me-central-1) Region. After a thorough assessment, we have determined that we are unable to restore access to the resources and data hosted exclusively in the mec1-az2 Availability Zone. We continue to work on recovering regional resources, as well as zonal resources hosted in the other affected Availability Zones (mec1-az1 and mec1-az3). Since the disruption began in March, most customers have been able to re-establish their operations in other Regions by restoring backups or copying data that remained accessible. AWS Support remains available to help customers who need assistance moving their applications to alternate Regions. We remain committed to supporting our customers in the UAE. We are working on replacing the affected infrastructure and will provide an update on the restoration of our services in the coming months. We have notified the relevant authorities and continue to work with them toward that goal.
We are currently regenerating non-USPS labels that had previously failed via EasyPost. Due to rate limits, labels will be regenerated progressively over the next 120 minutes. We will continue to monitor the EasyPost incident regarding USPS label generation. Once the incident has been resolved, we plan to regenerate USPS labels that have failed via EasyPost. Next update will be posted once we start the label regeneration process.
Monitors
Alo Workday
SMS Delivery Receipt Delays from Twilio Phone Numbers to Liberty Mobile Puerto Rico
Twilio
Amazon Web Services
Loop Returns