The monitor is down in the following regions: us-east and us-west
Our engineers have identified the issue causing failures for customers attempting to engage with Twilio support via Live Chat when their chat is transferred, and are still working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Bazaarvoice continues to investigate the root cause of an issue affecting the Conversations API that is preventing some reviews from being returned in the response. We will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 2nd, 2026, 10:00AM CDT
We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.
Monitors
Alo Workday
Amazon Web Services