The monitor is down in the following regions: us-east and us-west
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Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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Bazaarvoice continues to actively monitor the services for Conversations to ensure continued stability. We will provide an update at the time designated below, or sooner if new information becomes available. NEXT UPDATE: March 31th, 2026, 10 PM CST
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We are providing an update on the ongoing service disruptions affecting the AWS Middle East (Bahrain) Region (ME-SOUTH-1). We continue to make progress on recovery efforts across multiple workstreams. With the immediate phase of this event now better understood, we are moving to a more targeted communication model. Going forward, updates will be delivered directly to affected customers through the AWS Personal Health Dashboard. Customers who require assistance with this event are encouraged to contact AWS Support through the AWS Management Console or the AWS Support Center. We continue to strongly recommend that customers with workloads running in the Middle East take action now to migrate those workloads to alternate AWS Regions. Customers should enact their disaster recovery plans, recover from remote backups stored in other Regions, and update their applications to direct traffic away from the affected Regions. For customers requiring guidance on alternate regions, we recommend considering AWS Regions in the United States, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements.
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We're seeing an issue where some merchants are experiencing returns unable to submit. It seems to be related specifically to exchanges, but are currently investigating.
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Monitors
Alo Workday
Freshservice
Increased Connectivity Issues and API Error Rates
Amazon Web Services
Loop Returns