The monitor is down in the following regions: us-east and us-west
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Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
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Bazaarvoice has identified an issue affecting all clients that is causing a degradation of the Export Feeds generation process. The generated feeds are missing recent data collected or updated since the 25th of April. The following feed types are affected: * Standard Client Feed (Full/Incremental) * Ratings Feed * Displayable Content Export / DCE * Partner Export Feed * SEO Feeds The root cause of the issue has been determined and is being addressed. However, the full resolution will take time to implement. Please find the schedule below: The above mentioned feed updates that are missing from April 25th to 28th will be delivered within the April 29th Feed. There is also a delayed schedule for the below feed types: Incremental & Full Standard Client Feeds: Both will be delivered as Full Feeds (containing all data). DCE: A Full Feed will be generated. Other Feeds: No behavioral changes. Expected Delivery Timelines affected by the issue (UTC): May 1, 05:00 UTC – April 29th Feed May 1, 19:30 UTC – April 30th Feed May 2, 09:30 UTC – May 1st Feed NEXT UPDATE: April 29th, 2026, 5PM CST If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu and select "Open a Case" to submit a case with your question. CHAT: Sign in to Portal, select Access the Support Community and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days and 8:30am - 5:00pm GMT on regular UK business days and 9am - 5pm AEST on regular APAC business days)
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We are providing an update on the ongoing service disruptions affecting the AWS Middle East (Bahrain) Region (ME-SOUTH-1). We continue to make progress on recovery efforts across multiple workstreams. With the immediate phase of this event now better understood, we are moving to a more targeted communication model. Going forward, updates will be delivered directly to affected customers through the AWS Personal Health Dashboard. Customers who require assistance with this event are encouraged to contact AWS Support through the AWS Management Console or the AWS Support Center. We continue to strongly recommend that customers with workloads running in the Middle East take action now to migrate those workloads to alternate AWS Regions. Customers should enact their disaster recovery plans, recover from remote backups stored in other Regions, and update their applications to direct traffic away from the affected Regions. For customers requiring guidance on alternate regions, we recommend considering AWS Regions in the United States, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements.
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Monitors
Intermittent Connectivity Issues with Custom Mailboxes
Freshservice
Degradation - Recent data missing in Export Feeds starting April 25th
Bazaarvoice
Increased Connectivity Issues and API Error Rates
Amazon Web Services
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