The monitor is down in the following regions: us-east and us-west
Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Bazaarvoice continues to actively monitor the Conversations API following the recent fixes. We are continuing to verify that all review payloads are populating correctly for all clients, and will provide an update at the designated time below or as soon as new information becomes available. NEXT UPDATE: September 14th, 2026, 02:00PM CDT
We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.
Monitors
Alo Workday
SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico
Twilio
Amazon Web Services